02 — Ongoing Care

Maintenance
Plans.

Three tiers of recurring care for working studios. Documented systems, scheduled visits, and on-call support — so the room stays running without surprises.

The best repair is the one you didn't need.

Most studio downtime starts small — a connector that's been intermittent for a month, a console that's drifted half a dB, a patchbay that nobody can read. Maintenance plans catch that before it becomes a session-killer.

Tier I · Monthly

The Checkup

For single-room producers, project studios, and mid-tier commercial rooms — the baseline of staying ahead of issues.

$500 / month
+ $1,000 one-time onboarding
View The Checkup
What's Included
  • 2 hours remote support per month — text, call, or screenshare
  • Biannual onsite checkup, 2 hours each, LA metro
  • Maintained documentation: routing, patchbay, inventory
  • Bench priority on repairs — faster turnaround
  • First-dibs on shop gear at member pricing
  • End-of-month status email — what was checked, what's flagged
  • 24-hour response on business days
  • 15% off additional labor
  • Discounted emergency rate
Tier II · Monthly

House Doctor

For commercial rooms, high-revenue producers and artists, and complex multi-room infrastructure that can't afford downtime.

$1,500 / month
+ $1,500 one-time onboarding
View House Doctor
What's Included
  • 6 hours remote support per month
  • Monthly onsite visit, 3 hours, LA metro
  • Quarterly written health report — calibrations, drift, recommendations
  • Live documentation system: signal flow, patchbay, firmware logs, calibration history
  • Session-day priority dispatch — 2-hour business-hours response
  • Bench priority — member queue ahead of public intake
  • First-dibs on shop gear at member pricing
  • Same-day response during business hours
  • 20% off additional labor
  • After-hours work covered within retainer hours
Tier III · Custom Engagement

On Staff

For multi-room facilities, label-owned rooms, broadcast studios, and post-production houses with full-facility technical needs.

Custom Engagement
Quoted per facility
View On Staff
What's Included
  • Embedded technical support, tailored to facility scale
  • Custom visit cadence — weekly, biweekly, or per-room
  • 24/7 session-day priority dispatch — around-the-clock
  • Bench priority — immediate, no separate intake
  • First-dibs on shop gear at member pricing
  • Dedicated documentation system across all rooms
  • Priority response, after-hours and weekend coverage included
  • Quarterly facility review with operations stakeholders
  • Custom SLA and reporting tailored to your operations
03 — Compare

Side-by-side.

The Checkup House Doctor On Staff
Monthly Rate $500 $1,500 Custom
Onboarding $1,000 $1,500 Quoted
Remote Support 2 hrs / month 6 hrs / month Tailored
Onsite Visits 2 / year, 2 hrs each Monthly, 3 hrs Custom cadence
Documentation Routing & patchbay Live system w/ history Facility-wide
Health Report End-of-month email Quarterly written Quarterly + custom
Response Time 24 hrs, business days Same-day, business hours Priority + after-hours
Session-Day Dispatch — 2-hour, business hours 2-hour, 24/7
Bench Priority Faster turnaround Member queue Immediate
Shop Gear Access First-dibs, member pricing First-dibs, member pricing First-dibs, member pricing
Labor Discount 15% 20% Included in scope
Best For Project studios Working commercial rooms Multi-room facilities
04 — Common Questions

Things people ask.

What's the cancellation policy?
30 days written notice. No long-term contract — plans are month-to-month after the onboarding visit. Annual prepay is available at a 10% discount and is non-refundable.
Do unused hours roll over?
No. Hours are scoped per cycle so we can plan our calendar around your needs. If you have a particularly heavy month, overage is billed at the standard $125 shop rate.
What's not included in the recurring fee?
Major repairs and parts replacement, custom fabrication, new equipment installations and integrations not present at onboarding, equipment procurement, and studio relocations or build-outs. These are quoted separately and benefit from your plan's labor discount.
How does travel work?
Onsite visits within 25 miles of the shop are included in the scheduled visit time. Travel beyond that range is billed door-to-door at the shop rate plus reasonable mileage.
What happens during the onboarding visit?
A full walkthrough of the room, baseline calibration check, documentation buildout (signal flow, patchbay, inventory, firmware versions), and a punch list of anything that needs attention before the recurring relationship begins.
Can I upgrade or downgrade tiers?
Yes. Tier changes take effect on the next billing cycle and don't require re-onboarding. We'll adjust the documentation cadence and visit schedule accordingly.
Do you take on out-of-LA clients?
House Doctor and Checkup are LA-metro only since they include onsite visits. On Staff engagements are negotiated case-by-case for facilities outside of LA.
Ready to enroll?

Let's keep your room running.

Tell us about your studio and we'll recommend the right tier — or quote an On Staff engagement if you've got a facility-scale operation.

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