Full ongoing technical partnership for working studios where the stakes are real. Monthly onsite, six hours of remote support, quarterly written health reports, maintained calibration history. We're in your room every month — when something happens, the diagnosis is already half done.
Enroll in House DoctorCommercial rooms, high-revenue producers and artists, complex multi-room infrastructure, and studios where downtime has a real cost. If a cancelled session means more than inconvenience, this is the level of care the room deserves.
Once a month, in person. Catches drift before it becomes a problem. Builds the kind of institutional knowledge of your room that you can't get from a remote tech who only shows up when something breaks.
Same access as the onsite visits, scaled for studios with more going on. Text, call, or screenshare for anything that comes up between visits.
Every three months, a formal written report on the state of your room. Calibrations, drift, recommended actions, work completed this quarter, what's coming next. The artifact you actually own — useful for insurance, valuation, or anyone new to the operation.
Beyond basic routing and inventory, you get a maintained calibration history, firmware change log, and signal flow diagram. Tracks long-term patterns so you can see what's drifting before it fails.
When a critical issue surfaces the morning of a booked session, you get a guaranteed 2-hour emergency dispatch window during business hours. The single biggest fear of every working room — something failing before downbeat — has a defined response.
Repair work jumps ahead of non-member intake. When you drop something off, it's on the bench within days, not weeks. The kind of treatment commercial rooms need to keep working.
Members get notified ahead of public listings when gear comes through the shop — restored vintage pieces, customer trade-ins, in-house builds. Member pricing where applicable.
Reach out during business hours, hear back the same day. Often within the hour.
If we need to come in evening or weekend within your included monthly hours, no surcharge.
Larger discount on out-of-scope work — repairs, integrations, fabrication.
Calling a random tech mid-session means an hour of "where's your patchbay, what's your clock master." We already know. Diagnostic phase: zero.
Documented, calibrated, tracked over time. Worth more on paper, easier to insure, easier to hand off if you ever sell or hire staff.
Monthly presence means we see compressor attack drifting, console fader getting noisy, clock chain looking weird — and address it before it shows up in a take.
Most rooms have at least one near-miss they didn't catch. One avoided cancellation pays for the entire year of the plan.
Full audit, complete documentation buildout, signal flow diagram, baseline calibration. Sets the foundation everything else runs on.
Month-to-month. 30 days written notice to cancel.
10% discount when paid annually in advance.
Hours beyond plan billed at the $125/hr shop rate.
Unused hours do not carry forward.
Beyond 25 miles from the shop billed door-to-door.
Covered within retainer hours.
New installations, custom fabrication, and gear integrations outside the agreed-upon scope are quoted separately — and benefit from the plan's labor discount.
Light-touch maintenance for project studios and mid-tier rooms. Twice-yearly onsite, monthly remote support, maintained docs.
View Plan →Embedded technical operations for multi-room facilities, label-owned rooms, and broadcast houses. Quoted per facility.
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